Many companies have become aware that their shareholders are receiving an increased number of unsolicited phone calls or correspondence concerning investment matters. Fraudsters use persuasive and high-pressure tactics to lure investors into scams, and sometimes imply a connection to the company concerned. 

Shareholders are advised to be very wary of any unsolicited advice and offers to buy or sell shares. If you receive any unsolicited investment advice:

• Make sure you get the correct name of the person and the organisation
• Check that they are properly authorised by the FCA before getting involved by checking the register on the FCA website and, where appropriate, contacting the firm using the details on the register
• Report the matter to the FCA by calling the FCA Consumer Helpline on 0800 111 6768 or using the share fraud reporting form on the FCA's website or emailing [email protected]
• If the calls persist, hang up.

If you deal with a firm (or individual) that’s not regulated, you may not be covered by the Financial Ombudsman Service or the Financial Services Compensation Scheme (FSCS).

Details of any share dealing facilities that the company endorses will be included in company mailings.

More detailed information on this or similar activities can be found on the FCA website and the Money Advice Service website.