Targets and progress

Measuring and monitoring our Corporate Responsibility (CR) performance is essential in our quest for improvement and excellence.

We track our progress by measuring our performance against Key Performance Indicators linked directly to our Costain Cares strategy.

 

Ensuring Costain is a safe and great place to work

Vision: Provide a safe working environment free from harm

Target: To continually improve safety performance with a zero tolerance approach

Measure: Accident Frequency Rate (AFR) 

 

 2016

2015

2014

2013

2012

AFR

0.09

0.08

0.10

0.12

0.09

 

Vision: Attract, retain and develop the best people for the Costain Group

Target: To provide initiatives and working conditions in order to retain key staff

Measure: Employee Engagement

 

2016

2014

2011

Employee Engagement

76%

75%

57%

76% of employees think Costain is a great place to work.  

 

Target: To value diversity and inclusion in the workforce

Measure: % female employees, % Black, Asian and Minority Ethnic (BAME) employees

 

2016

2015

2014

2013

2012

2011

% Female employees

22.1

20.02

19.0

19.0

19.4

22.2

% BAME employees

9.4

9.60

11.0

7.2

8.0

6.6

Increasing numbers of female employees. 

Our performance assessment tool is used to assess the performance of key suppliers on a regular basis against a number of indicators including Health and Safety, programme, commercial and quality performance. The assessment and results are used as a basis for discussion with each strategic and preferred supplier of their performance and to put in place, where necessary, actions to improve performance.

 

Creating a better environment

Vision: Reduce our impact on climate change

Target: To reduced our measured emissions

Measure: Tonnes carbon dioxide equivalent emissions

 

Total

Scope 1

Scope 2

CO2e (tonnes)

18,522

15,255

3,266

 

 

 

Emissions intensity

CO2e (tonnes/£million)

 

11.19

In accordance with the requirements of the Companies Act 2006 (Strategic and Directors’ Report) Regulations 2013, we have adjusted our carbon reporting boundaries. Emissions under this regulation cover scope 1 and 2 emissions for all Costain Group activities, including overseas interests and joint ventures, in which the company has a 50% or greater financial stake. In 2014, we expanded our scope of reporting to incorporate all scope 1 and 2 emissions where Costain has a financial interest.

 

Vision: Conserve natural resources through effective waste management

Target: Reduce the amount of waste generated and the amount of waste going to landfill

Measure: % waste diverted from landfill

 

2016

2015

2014

2013

2012

2011

% waste diverted from landfill

96

93

94

95

93

89

 

Vision: Protecting the environment

Target: Reduce our environmental incidents year on year

Measure: Environmental incident frequency rate (EIFR) (number of environmental incidents per 1,000,000 man hours)

 

2016

2015

2014

2013

2012

2011

EIFR

0.19

0.25

0.35

0.280

0.280

0.077

Better staff training has led to an increase in awareness and the reporting of incidents. No environmental prosecutions, cautions or notices in the last eight years.

 

 

Supporting our local communities and leaving a positive lasting legacy

Vision: Support the local communities in which we operate, ensuring we leave a lasting legacy

Measure: Charitable donations 

 

2016

2015

2014

2013

2012

2011

Charitable donations

£108,556

£523,000

£226,000

£135,000

£171,000

£173,000

We continue to support various charities local to our operations and via the Costain Community Chest, where small donations are made by the Company to support employee charity involvement.

 

Measure: Group average score in the Considerate Constructors Scheme

 

2016

2015

2014

Group Average CCS score 

42.7

41.3

40.6

A positive increase in the average Considerate Constructors Scheme score, out of 50

 

Measure: Group employee volunteering hours

 

2016

Hours donated to good causes

12,493

Costain employees embraced the 2016 volunteering focus, well exceeding the 10,000 hours target set

 

 

  

Providing Better Solutions for the Marketplace

Vision: Provide sustainable solutions and the highest standards of service for our customers

Measure: Customer satisfaction

 

2016

2015

2014

2013

2012

2011

Customer satisfaction

85%

82%

83%

84%

84%

81%

 

Vision: Operate a collaborative, responsible supply chain where our partners support us in delivering efficient, innovative and sustainable solutions

Target: Average key supplier performance score of greater than 50%

Measure: Supplier performance 

 

2016

2015

2014

2013

2012

2011

Supplier performance

68%

68%

69%

70%

69%

65%

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