Targets and progress

Measuring and monitoring our Corporate Responsibility (CR) performance is essential in our quest for improvement and excellence.

We track our progress by measuring our performance against Key Performance Indicators linked directly to our Costain Cares strategy.


Ensuring Costain is a safe and great place to work

Vision: Provide a safe working environment free from harm

Target: To continually improve safety performance with a zero tolerance approach

Measure: Accident Frequency Rate (AFR) 

  2015 2014 2013 2012
AFR 0.08 0.10 0.12 0.09

Our lowest ever AFR.


Vision: Attract, retain and develop the best people for the Costain Group

Target: To provide initiatives and working conditions in order to retain key staff

Measure: Employee Engagement

  2014 2011
Employee Engagement 75% 57%

75% of employees think Costain is a great place to work.  


Target: To value diversity and inclusion in the workforce

Measure: % female employees, % Black, Asian and Minority Ethnic (BAME) employees

  2015 2014 2013 2012 2011
% Female employees 20.02 19.0 19.0 19.4 22.2
% BAME employees 9.60 11.0 7.2 8.0 6.6

Increasing numbers of female employees. 

Our performance assessment tool is used to assess the performance of key suppliers on a regular basis against a number of indicators including Health and Safety, programme, commercial and quality performance. The assessment and results are used as a basis for discussion with each strategic and preferred supplier of their performance and to put in place, where necessary, actions to improve performance.


Creating a better environment

Vision: Reduce our impact on climate change

Target: To reduced our measured emissions

Measure: Tonnes carbon dioxide equivalent emissions

  Total Scope 1 Scope 2
CO2e (tonnes) 24,692 20,600 4,092


    Emissions intensity
CO2e (tonnes/£million)   19.06

In accordance with the requirements of the Companies Act 2006 (Strategic and Directors’ Report) Regulations 2013, we have adjusted our carbon reporting boundaries. Emissions under this regulation cover scope 1 and 2 emissions for all Costain Group activities, including overseas interests and joint ventures, in which the company has a 50% or greater financial stake. In 2014, we expanded our scope of reporting to incorporate all scope 1 and 2 emissions where Costain has a financial interest.


Vision: Conserve natural resources through effective waste management

Target: Reduce the amount of waste generated and the amount of waste going to landfill

Measure: % waste diverted from landfill

  2015 2014 2013 2012 2011
% waste diverted from landfill 93 94 95 93 89


Vision: Protecting the environment

Target: Reduce our environmental incidents year on year

Measure: Environmental incident frequency rate (EIFR) (number of environmental incidents per 1,000,000 man hours)

  2015 2014 2013 2012 2011
EIFR 0.25 0.35 0.280 0.280 0.077

Better staff training has led to an increase in awareness and the reporting of incidents. No environmental prosecutions, cautions or notices in the last eight years.


Supporting our local communities and leaving a positive lasting legacy

Vision: Support the local communities in which we operate, ensuring we leave a lasting legacy

Measure: Charitable donations 

  2015 2014 2013 2012 2011
Charitable donations £523,000 £226,000 £135,000 £171,000 £173,000

We continue to support various charities local to our operations and via the Costain Community Chest, where small donations are made by the Company to support employee charity involvement.


Measure: Group average score in the Considerate Constructors Scheme

  2015 2014
Group Average CCS score  41.3 40.6

A positive increase in the average Considerate Constructors Scheme score, out of 50


Providing Better Solutions for the Marketplace

Vision: Provide sustainable solutions and the highest standards of service for our customers

Measure: Customer satisfaction

  2015 2014 2013 2012 2011
Customer satisfaction 82% 83% 84% 84% 81%


Vision: Operate a collaborative, responsible supply chain where our partners support us in delivering efficient, innovative and sustainable solutions

Target: Average key supplier performance score of greater than 50%

Measure: Supplier performance 

  2015 2014 2013 2012 2011
Supplier performance 69% 69% 70% 69% 65%