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More information on refresher courses

A reminder of the key elements of our structured behavioural management course programme.

Refresher training enables those who have already completed a behavioural programme to revisit the key concepts. This course is suitable for both senior leaders, managers, frontline managers and supervisors who have completed one of our behavioural programmes in the last three years.   


Primary concepts include:

  • Behaviour and pinpointing
  • ABC analysis
  • Consequence analysis
  • Environment
  • Behavioural consequences
  • Behavioural change process 


Course criteria:

  • Two x 1/2 day modules, offline coursework, production and delivery of a behavioural improvement plan.