Delivering a safe water supply for nine million customers

Our focus is on improving and maintaining water quality standards, supply resilience and meeting anticipated demographic shifts. Costain is deploying its full range of integrated capabilities to deliver improved customer service, innovative solutions and achieve significant total expenditure efficiency savings.

Costain is a key partner in the eight₂O alliance – the team responsible for delivering Thames Water’s Asset Management Period [AMP] programme. With the key objectives of boosting efficiency and lowering costs, Costain is identifying innovative solutions and utilising the latest technologies to help meet a critical national need by increasing capacity, improving customer service and lowering costs for Thames Water’s customers living in London and the Thames Valley. This strong offering is one that involves collaborative team-working, innovation and a diverse and experienced skill set.

Thames Connect

eight₂O has developed a new tool – ThamesConnect - which shares data from multiple teams across eight₂O, Thames Water and the Infrastructure Alliance in one simple display. This enables teams to see where other work is planned or needed, giving them the opportunity to come together and coordinate their work; saving money and reducing disruption to customers, as there’s nothing more frustrating than seeing a road dug up once, then dug up soon after by another utility. And importantly, there are also benefits to health and safety and reduced carbon emissions.