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Airport passenger


We work with our customers to develop and optimise the strategic infrastructure that will enable economic growth at both the local and national level.

Today the UK has the largest aviation network in Europe and the third largest in the world, an industry that contributes at least £22 billion to the UK economy. The sector faces global challenges: an explosion in the demand for passenger air travel coupled with increasing customer expectations for seamless connectivity, improved security, delivered for a reduced cost base and with significantly reduced carbon emissions to meet the UK’s decarbonisation targets by 2050.

What might this mean?

  • Increasing the efficiency, inclusivity and sustainability of new and existing infrastructure assets that harness the benefits of innovation and technology.
  • Improving the experience of air travel passengers particularly providing seamless connectivity from home / work to aircraft.
  • Automated airports to drive efficiencies, performance and improve health & safety.
  • Increasing the focus on reducing environmental impacts, particularly in relation to carbon.

How Costain can help

We work with clients to understand their desired outcomes and then develop specific solutions to deliver those outcomes and add value in an operational environment.

What we offer?

  • A new approach: An advisor/doer who can identify and harmonise the best expertise, integrate digital solutions and engage with the client operational teams to drive safety, performance and efficiencies during design, delivery, commissioning and operation phases.
  • Assured deliverability: Our advice is grounded in the understanding of consequences and deliverability gained from 150 years of delivering complex programmes in live, operational environments.
  • Cross sector best practice: We provide greater value by drawing upon multi-disciplinary capabilities and experience from across the Group. This allows us to apply the most relevant expertise where it will deliver the greatest positive impact.
  • Access to a vast network of technology partners and suppliers: We can rapidly and seamlessly source and integrate ‘best in class’ technology solutions from the global marketplace that meet your needs.
  • Digital development: We have a proven track record in pan-domain information management and in developing, manufacturing, integrating and maintaining digital technology solutions in new and mature operating environments across highly regulated and competitive sectors.
  • Diversity of thought and ability to innovate: We ask, listen and leverage our broad range of experts and research and development teams who collaborate with industry partners in the relentless pursuit of driving best practice and innovation in infrastructure.
  • Commitment to creating a better environment: We work with our clients and supply chain to deliver innovative, sustainable, low carbon solutions that go beyond legal compliance to enhance the environment and improve people’s lives.

Specialist services

Future shaping strategic consultancy

We scan the global horizon with a deep understanding of our clients’ business needs to anticipate their future challenges and opportunities. We provide leading insights and together with our clients we explore and shape implementable solutions that help optimise their business planning and pre-investment decisions.

Our services include:

  • Business case development and benefits appraisal
  • Public consultation and inquiry support
  • Development Consent Orders (DCOs) and planning
  • Strategic project and programme advice including feasibility and procurement
  • Independent evaluation and review of potential solutions
  • Buildability and sustainability advice throughout approval and project development phases
  • Carbon measurement, modelling and reduction
  • Transportation planning, surface access provision and multimodal integration.

Complex delivery and integration

Our experience of delivering major infrastructure programmes in live environments means we understand the critical importance of delivering work without interrupting the 24-hour ebb and flow of a fully functional airport. We deliver complex programmes more safely, more quickly and more cost effectively as a result of our pioneering working practices and collaborative behaviours.

Our services include:

  • Complex delivery and construction management
  • Smart logistics planning and implementation, embedding security and efficiency
  • Supply chain management
  • Stakeholder engagement and consultation
  • Temporary works design, delivery and management
  • Engineering and design management
  • Offsite fabrication and modularisation - DfMA
  • Health & safety leadership training
  • Behavioural management consultancy and training
  • Digitally optimised operations and processes
  • Carbon measurement, modelling and reduction
  • Operational readiness and airport transition.

Concept development, engineering design and advisory

We leverage our in-house, UK based, multi-discipline design team of over 400 people and our collaborative partnerships with some of the world’s leading research facilities to accelerate the development of new concepts to help solve complex challenges and reduce the whole life risks, costs and programme.

Our services include:

  • Concept development and multi-disciplinary engineering design
  • Physical and cyber security system design
  • Technical and programme assurance
  • Design and constructability appraisal
  • Design, engineering and professional services management
  • Environment and asset data insight and analytics (through BIM and GIS)
  • Digital surveying of airfields and terminals to develop a digital twin of the infrastructure 
  • Decarbonisation, sustainability, environmental protection and social value.

Asset optimisation

We work closely with our clients to optimise the performance of existing infrastructure assets and operational practices, increasing capacity, improving resilience, minimising downtime and reducing operating costs.

Our services include:

  • Understanding, modelling and simulating existing performance, trends and data analytics
  • Whole life cycle evaluation for sustainability, energy and carbon
  • Supporting operational change management and transformation programmes
  • Operations and maintenance: asset support, intelligent asset management, asset integrity, condition monitoring, predictive maintenance
  • Agnostic technology selection, development and integration
  • Carbon measurement, modelling and reduction.

Project, Programme and Portfolio Management (P3M)

We work alongside our clients as trusted advisors to ensure their projects and programmes are delivered as efficiently as possible to cost, on schedule, with risks minimized and safety, sustainability and investment return maximised. Our services can be scaled to meet client needs from small to multi £bn programmes.

Our services include:

  • Setting up for success: Strategic advisory: from system design and architecture, through delivery to shut down
  • Developing and structuring PMO teams and organisations
  • Designing and implementing delivery models
  • Training and upskilling teams in behavioural management and safety leadership
  • Providing safer and more cost effective training of operational staff through immersive reality, including creating virtual, augmented and extended reality experiences using accurate models and simulations of an operational environment from digital scans and client data for:
     - Operational awareness of the airfield
     - Airbridge training
     - Baggage and manual handling techniques
     - Production control and PMO/project controls
     - Smart data collection, analysis, utilisation, reporting
     - Cost and commercial management
     - Risk and opportunity management
     - Systems thinking and systems engineering
     - Quality assurance engineering
     - Construction management
     - Technical and programme assurance
     - Carbon measurement, modelling and reduction
     - Managing transformation and change implementation
     - Dispute avoidance and resolution

Digital technology solutions

We transform business performance and infrastructure intelligence through the development and integration of leading-edge digital technology solutions built on our deep client insight. We not only help our clients design the digital solution that’s best for them but also ensure their systems, processes and people are optimised for transformation.

Our services include:

  • Advisory: We work with our clients to define their challenge and shape the best technology solution.
  • Products: We design, develop, manufacture and integrate highly specialised technology products that will enable you to address a specific problem, bespoke to your needs, that cannot be solved with an off-the-shelf solution.
  • Integration: We assess legacy systems, new or existing assets and working practices to seamlessly integrate new technology systems or products that help our clients to improve efficiency, customer experience and safety.

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Helen Goulding